Methods of Payment: We accept PayPal, postal orders and personal cheques (subject to bank clearing times).

Orders:
We will dispatch your order as soon as we have confirmation of payment.
Where items are not in stock we will email you there estimated arrival date.

Delivery:
We use royal mail first class postage which usually arrives within 2-3 working days. Delivery is free of charge with Babyfeet UK.

Returns:
If you are not satisfied with your purchase then please email us at sales@babyfeetuk.com to let us know if you would like to exchange or return your order. You can do this up to 7 days from receipt, but you must follow the guidelines below:

1. The item must be packed in its original branded box with all branded promotional materials intact including tissue paper and labels.

2. The goods must be completely unworn.

3. Please ensure that you package the item securely so that it will arrive with us without sustaining any damage.

4. We recommend that you use a carrier which will insure the value of your package as it is your responsibility until it is received by our warehouse.

Faulty Items:
If in the unlikely event your item is faulty, please contact us at sales@babyfeetuk.com quoting your order number, name and the reason for the return and notify us if you would like a refund or replacement. Note you have 30 days from receipt of the item to return it to us.

Complaints:
We try very hard to provide high quality customer service but we are only human and mistakes can happen, however if they do, we promise we will do our best to put them right.

Thanks for shopping at babyfeet uk.